Voltas Complaints & Reviews

On 27.04.24 I purchased one VOLTAS Inverter 1.5 T Split AC from CROMA Kalikapur Kolkata. On 29.04.24 AC was installed by VOLTAS Technician but the outdoor unit was installed on parapet wall of the roof wrongly facing it inside. Due to this hot air is directly blowing to my one room on the roof and also affecting plantation in the roof. Same night I called the Technician over phone and requested him to reverse the face of outdoor unit. He...

Dear Sir/madam,

My complaint is against Voltas Service Request Number:[protected], which is still not resolved and today when I called Mr. Sunil Jadhav phone number [protected] and tried to inquired about my complaint he is not responding to my calls and not providing any solution.

I have then tried reaching the person who installed the AC for the 1st time he picked my phone and demanded Rs.300/- as service charge...

Brand new voltas AC not cooling raised a complaint 3-4 times technician is coming and washing nets and going, when we ask about not cooling they are saying we can't do anything, this AC cools like that only, even we keep at 16 also we are not getting cooling...

Voltas Support,
I had a very bad experience with the Voltas AC and also technical support.
I raised the case 4 days back and it was assigned to a mechanic, The Technician never visited to fix the issue after the 4-day complaint was closed as fixed.

Please find the screenshot for your reference. Total respect and trust on TATA products gone for toss.

During the last service on April 16th, 2024, I filed a request for the replacement of the external unit motor. It has now been more than two weeks, and I have not received any updates or information regarding the delay or expected date for the change of parts. With the scorching weather and temperatures rising, it has been very difficult for me to carry out my daily tasks and duties. I request you to please look into the logistics of your...

Very poor customer service, Voltas 1.5 Ton billed on 24th April in Sathiya Agencies, but still Votas has not installed the AC. No proper response from Votals service engineering team.

I raised service request number [protected] on 31st March, 2024 as the AC was not able to do cooling.
Technician visited and suggested replacement of cooling coil as it was getting repaired and gas filled every season/year and g service center placed order for the problematic part at their end. However it has been 3 weeks now since the issue was raised and till now there is no proper update on by when the part will be replaced. Also the customer care representatives were not able to help and asked me to contact local service center from Voltage. I have been following local service center also personally from my end several times and not getting update on by when can the ordered part be provided/fixed. I also asked to fix the current part if replacement part is not acquired by them but still no action has been taken. The calls to service center also go unanswered several times.
Looking for either quick replacement or repair of the problematic part as Summers have come with temperature already touching 40.

I purchased Voltas 1.5 Ton 5 Star Inverter Split AC Model 2024, 185V Vectra CAR, White on 18th April from amazon (Invoice attached). Today when technician came for the installation, he found that Interconnected copper pipes 2 Nos are missing. When I check the item included in package, I found it that it was in the list but physically missing from shipment. (proof attached)

After that I called Voltas Customer Care, they asked to raise request to get the missing part.

Please help me to send the missing part at the earliest so that installation can be complete. If it is not possible, let me know so I can raise the request of return.

The A.C we bought through an enterprise is a peace of lemon and the tech. who installed doesn't seems to be a professional in what he does.

The tech blames the A.C is damaged and we received the broken one and enterprise through which we purchased is blaming Voltas and the Voltas the sales manager isn't answering our calls at all, this is so ridiculous.

Never expected this from a company like TATA....

Hi,

Please find attached below reply from voltas care, but the person assigned is not picking up the call and the complain is still pending. No person/customer care executive is available to resolve my complain.

"Greetings,

Your complaint has been forwarded to Voltas Ltd. customer service. You should receive a reply from the company representatives within several days.

Please login...

On 23rd March 2024 I installed this AC and the team checked and it was fine, the next day I realised that this AC also has horizontal swing features as it has 4 direction air flow.

I tried to turn on this feature but the horizontal swing is not working...

I had purchase New Voltas visi cooler last year. It was giving problem just in a week of delivery. Many times the engineer comes but the problem not solve. After 5 to 6 months I got replacement of the product. But the same problem was given by the other machine. Again many times engineers come and go but the problem ont solve...

This is second time giving complaint for same problem
Registered mobile number [protected], [protected]
Complaint number [protected]
Please find the attachment for all service details
Since I purchased I am always in trouble about ac cooling .I am 1000 Percent sure that I received a damaged product because my ac not even done cooling for 10 days in 1 year since my purchase, I need replacement immediately or repair...

I lost extended warranty copy for my Voltas split ac bought through viveks t nagar in 2019.. I have sent several emails to customer care voltas. But no response till now. Warranty expires on 26.02.2024. Your technician refused to service it without the warranty copy. Please help me by sending me warranty copy.bill in the name of super enterprises, Chennai
Bill no…SIN16_00801820 st 26/02/2019...

I strongly recommend addressing the persisting issue promptly, despite numerous service attempts and extensive communication with Voltas and Pai International service teams. After over 15 services, urgent replacement is imperative to resolve the problem effectively....

My AC flip was damaged during the service by Voltas Engineer, and I have been informed that it will be replaced as order needs to be placed by the technician, it's been 3 months I have been following up but there is no response from Voltas customer support.
My AC is under Extended warranty, and I see there is never a response from Voltas Customer support when we reach out regarding the damage caused by their technician during service.br...

I have raised a complaint about my refrigerator on 23/11 and I received call on 24 from technician saying he received complaint about AC. I again raised complaint on 25th and from that day onwards I have called 6 times to customer care people they give technician numbers or say they will make their senior call back which never happens. I have received local agency number who in turn gave me technician number and from 25th he keeps saying...

I hope this message reaches the concerned authorities at Voltas. I am writing to express my dissatisfaction and frustration regarding the ongoing issue with my Voltas Beko dishwasher.

On September 11th, I lodged a complaint about a malfunction with the dishwasher. However, despite the passage of time, a technician's visit after four days, there has been no resolution to the problem. This prolonged delay in service is not only...

I book for voltas ac service 1week before but the customer care person told technician come on 24 hours but still not came customer care person telling somany reasons really very very worst customers service in voltas waste of time worst worst worst...

Dear Sir,

We bought a Voltas cooler for our business on 31.10.2022 form Andhra Refrigeration company, but it is not working from the day 1, then immediately contacted the sales persons and Voltas team, they took almost 30 days for Installation of the product and resolved the issue after so many follow ups.

After that again Lot of complaints from the product, and we lost the entire business because of Voltas,...