Mitsubishi Heavy Industries Ltd Complaints & Reviews

Hello Sir / Madam,

The after sales service of your AC dealer in Chennai (Madras Air Control and Ayyappan Associates) is horrible. Please read the reviews in google for this company about Service they are offering, you will get to know the exact picture about this dealer.

My AC stabilizer is not working for the past five days and my family is suffering in this peak summer where the temperature is 42 degrees.br...

From more than 1 year AC parts are not working, called distributor of Mitsubishi heavy industries of Jodhpur, Spark Digi World 100's of times for the complaint arises with in 1 year of purchases & are under warranty but till today no parts are replaced, only false committments we are getting of getting the parts replaced in next 2-3 days from more than last 1 year, now not even the company's area manager and Rajasthan head are hearing our...

Dear sir,
I have purchased Mitsubishi heavy industries a/c on dt.4/3/21 harshil electronics bapunagar ahmedabad-24.we have a 3 time installation a/c & 1 time change compressor but not getting cooling well.we call many time to delars of a/c but we can not getting satisfaction. It is a company policy...

I purchased Mitsubishi Ac in Chennai, I bought on June 2019, now it s jan 2021
It’s been only 1 and half years now
We only call Mistubishi Service persons
To do the AC service, now they are saying Ac has coil issue, should change the whole coil,
It’s a new AC it’s been just 1 and half years
Now they are saying to Change the coil
And the price is around 13k, then they said to change the...

I bought the a. C.in august of last year. On those days theare have to start winter. Do we don't use it.. Now when i start this a. C it doesn't cool properly. O want to request you to check my a. C as soon as....

I have purchase a mitsubishi split ac from (Aircon shop) adajan, surat, gujarat.395009.
It has been about 1 years from purchase date and the display of remote went blank due to which the remote is not working. Handed the remote to the shop for repair, they charged 400 rs for that.
We are using different company ac in you office but never any problem arise yet with the ac and it accessories. But first time we purchase mitsubishi...

We have written several times to mitsbushi on our complaints but company and customer complaint cell don't even bother to call back.

All they do is "they are committed to provide us great services". How..?? I have no idea.

We purchased 4 heavy 5 star ac units from this company in april this year.

1 of the 4 units had to be repaired 5 times in 5 months time. Company has not even bothered to ask...

Sir, we are from veera associates, this is a spinning division . we are using the split ac in quality control lab. we are facing compressor tripping problem yesterday onwards. please replace the out door unit as early as possible. details as follows.
dealer name-r.v.n enterprises, , guntur
bill no/date-rvn/14-15/106/03-September-2014.
1.1 ton split ac
model-SRK13CLV-6
s.no[protected]BE
[protected]BE(ODU)br...

Customer billing name : Mulraj Shah
Cusotmer Billing Address : Kalpataru Royale, Mumbai, Sion. Pincode : 400022
Serial no of the outer defective unit (1.6 ton) :[protected]BE
Model no of the outer defective unit : SRC20CSS-S6
Service code : SRC20CSS-S6/A

Brought 9 Mitsubishi Split Ac's from FAIR DEAL (Mumbai - Crawford Market) in June 2017.

Out of that only 1 (1.6 ton) Ac is not working....

Bought 2 acs in mumbai in may2017 installed in july through cool corner, one is silent other making noise, it is compressor vibration nous. Registered complaint mhia[protected]. After lot of follow up one person visited end of may and said close windows to reduce noise. Mustaqbhai, ankit from kandivali and cool corner all are failing to provide service and mhi name is getting spoiled. Your delhi service centre has no control on mumbai calls....

We have purchased 2 mitsubishi heavy industries ac from ‘future solutions’ dealer, ahmedabad in june 2017. Both the units are not giving cooling since day 1. Since we have shifted to the new premises only in april 2018, we had not used the acs for 1st 10 months. We have been complaining to our dealer since 2 months now.

They tried their best to convince us that cooling is proper but when we asked them to check with their...

I am complain about my my ac of mitshbishi heavy industries and the service provider is not conducting the proper response because it happens in the gas liking issue and they took up very lightly and do not provide the services i have called so many times but they don't response nobady come to resolve it misconduction and unprofessional behaviour please help us for this suffered a lot...

Dear sir,

Please refer my earlier mail also regarding the service of my ac
Model-srkioclv-6
O/d[protected]
I/d[protected]

Ac was purchased on 16/04/2016 and just in one season its working not as per brand name.

Till date no one contacted with me. Its very bad situation for me. If i got this type of problem with such a brand so i think you have to change our mind set about...

Hi,
I have bought mitsubishi ac 1.2 ton in april 2013.in the the early feb 2018 we faced some issues with the ac. We called the technician for servicing and repair if any. He told that the compressor needs to be changed. He took rs. 500/- for the visit. Now as ac was in warranty the replacement of the compressor needs to be done. Its been 25 days we have not received the compressor. I have been calling the mr. Nikhil [protected] of...

Sir i bought 11 mitsubishi acs on 05 june, 17 frmbhasin brother, meerut. Unfortunately 4 of them stopped working a month back. On 13 nov17 dealer send engg with preliminary condition of payment of service charge&additional fees (The acs are still under warranty) and checked my acs and told me your pcb is not working and it will change on payment basis...

We have purchase 2 ac for masjid (Prayer hall) getting water leakage in indoor unit i have complaint no one attending from 1 month also for service they taken 15 days worst after sale service i have seen in mumbai by the time of purchase they tell me to do fitting from their dealers or no guarantee they was costly fitting charges but i was afraid so done fitting from them i suggest all not to take this company as our indian company are much...

I have purchased a 1.5 ton industrial type split air conditioner model no. Srk20cls-6 serial no.[protected]be from kohinoor dombivli east, dist. Thane state maharashtra on 15th aug 2015 till today i have repairing it several times for leakage of cooling coil & gas tank gets empty from local as guarantee is over. I am facing this issue since past 1 year as guarantee period completed. We have also replaced the coil as the attendent informed...

Team mitsubishi,

Our one mitsubishi ac is not working since 2 months and we have lodge a million complaints regarding the above mentioned problem. But we have not received any response from your side.
Even we tried to call you at[protected] to lodge a complaint but every time we got to hear that the executive is busy.

The model no - srk20cks6
Serial no[protected]re
Location - jorhat...

I have booked for the 1st service of my new ac which i brought in july 2016.
I have raised the request on 18/04/2017 via request no MHIA[protected] at 10.28am. I have been told by cust. care that the company will take 48hrs to attend the request.

On 20/04/2017 i have called them in morning to get the status of my request, the customer care told me that it will attend on 20/04/2017 for sure. i waited till 5.00pm and then...

I had purchased a Mitsubishi Air Conditioner, 1.5 ton, MODEL-SRK20CLS-6, , from Kolkata Electronics Pvt.Ltd, 1, Vidyasagar Sarani, Kol-700008, Pan no-AAFCK7080A, VAT no-[protected], Propieter-Mr.B.K.Sarkar, Mob-[protected] on 14.04.2016 and installed on 17.04.2016.After installation I was frequently gone out of order every interval of 10 to 15 days.Lastly pipe line was alsoo changed and Mr.Sarkar said that if further it went out of order he...

I have bought mitsubishi heavy industries 1.5 ton split ac on 16/05/2016. On 21/05/2016 i have complained to dealer about ac not working properly. After 3 days he came and refill gas in my ac. After 15 days again my ac was not cooling, he than visited and again filled the gas and it started cooling. Again after 1 month there was cooling problem. Dealer again visited my place and said there is gas leakage, after inspection mr. Nikhil (Customer...

Dear team,

I didn't knew that a company like mitsubishi can provide such a nightmare to retail customer. we pay a premium to buy mitsubishi product just for mental peace, product and quality assurance. for me it has been a nightmare, mental harassment. i had to face service personnel who are rude and insensitive to customer problems.

​my ac is installed on 15 april 2016. within 2 weeks approx the gas of the...

Hi i am dilpreet singh
I have purchased an ac of mitsubishi on 14/06/16
From the day 1 3d auto swing is not working properly and i was told that let i
T work for 3 or 4 days
If problem remains same we will change the piece .

Now their technician also came and asked us that we will repair this.
I have denied them that when from day 1 piece is not working properly and now
I have been...

Dear sir,

I have purchased mitsubishi inverter ac (Model src/srk 18yl-s) from m/s. Varindra's cool planet, ramphal chowk, dwarka-110075 on[protected].
I find it to be worst product in the market and the after sales service is horrible. I am complaining to the service center managed by international aircon for the last one week for negligible cooling and almost no air throw, one can feel a little cool air at a distance...

I need to get service for my air conditioners.
All are in bad condition i don't know why and they are in warranty period & the toll-free no. never gets connected which is [protected] (as told to me by another mitsubishi customer care who's toll-free no. is [protected]). This is what is happening after spending money on mitsubishi products. I will rather not recommend Mitsubishi Heavy Industries to any one....

Sir ji mene mitsubishi ka a. C liya hua hai. Jo ki mene 8/2015 me liya tha... Mea delar aur customer care me call ki hai pr meri kisi ne sunwai ni ki... Mea bhut parshan hu ji... Coutomer care wale phone pick bi ni karte... Bar bar call karne k bad bi call pik ni ki... Mene pir delhi head office me call ki to vo khete ki delar se baat karo... Delar kheta ki customer care me baat karo... Mere a. C me bhut problem hai... Jo ki vo pure room...

I have purchased 1.1 ton Mitsubhishi heavy ind Split AC on Feb-15. After 4 months passsed no one has come for service. No one picking phone on toll free number which they have mentioned [protected] Model number is : SRK13CLV-6 and serial no is : RWA002F065AH. Hafiz [protected]...

We have purchase two ac from kavya distributor Ahmedabad. We found that one ac compressor cool air is not coming so we complained on 2.04.2014 and we got the complaint no. Dated 02.04.2015 as below Thanks for calling MHI-International Aircon.Your request no. is MHIA[protected] and will be attended shortly. Thanks! Even after complain no one is coming for repairs. One person came and did the service and after that from one ac water...

Address from where i have purchased mitsubishi 2 tons split ac model no SRK18CEV-4: -
Ankur 156A, Lenin Sarani, (kamalalaya centre) G-3, 4 kolkata-700 013,


Serial no 125, and vat no- [protected],

Subject: - i have purchased the ac at 6th august 2008, from ankur(address above) and water is leaking from the indoor unit. i have contacted my dealer for this purpose and for that he has visited my...