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Mumbai Metro Complaints & Reviews

N
nvdeoras
from Powai, Maharashtra
Sep 2, 2022
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Last several days machine operation is carried out in the open ground Desai Maidan with continuous hammering sound non stop for the whole day causing severe disstress to the nearby residents.
You are requested to immediately stop the actvity or shift it outside residential area
N.V.DEORAS
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    Deepak Rane 1321
    from Mumbai, Maharashtra
    Feb 26, 2018
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    Address: Thane, Maharashtra, 400084

    I have raised come concerns with mumbai metro, but there is no response.
    1) maximum platforms doesn't have yellow arrow marking showing the
    Door, so that the passengers need not to run to board the train.
    Almost 3+ years are completed but still mumbai metro is not
    Aware???

    2) lot of passengers carry bag packs on chest, or back creating
    Lot of trouble to fellow passengers. I have seen some stickers are
    Pasted in compartment but this is useless. There should be
    Announcement done on pas.
    3) ac cooling is kept low in every trains, why? Even i have seen
    The passengers suffocates.
    4) the advertisements which are played in compartment are kept on
    Full volumes, which irritates every passenger.
    5) it is very difficult for the passengers to board the train from
    Airport road station to ghatkopar in the evening as maximum
    Passengers block the gates to get down first at ghatkopar for early
    Exit.in the evening if all the trains are docked on platform no. 2
    This issue can be solved
    Feb 16, 2019
    Updated by Deepak Rane 1321
    still there is no update or response from Metro, or still no improvement from Metro Mumbai on the points / improvement suggested
    Respected Sir,

    I am traveling in metro since 2014 but it[protected] A/c in some coach not working properly/Power Off. In that case they are not reducing fare.

    Kindly look into the matter ASAP.
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      R
      from Mumbai, Maharashtra
      Jan 2, 2018
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      Address: Mumbai City, Maharashtra, XXXXXX

      I purchased 2 smart card from one of sales representative of mumbai metro. He informed me that card is valid for life time however it would get expired if not used for 6 months but can be reactivated if i do rs 100 recharge and previous balance can be used.
      So i deposited rs 5000 but this card was not used for year. Now metro is not ready to recharge as they have hidden clause that if card is not used for 1 year, it would get expired and entire deposit would not be used.
      Be aware of mumbaimetro
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        wyseboy
        from Mumbai, Maharashtra
        Oct 13, 2015
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        Address: Mumbai City, Maharashtra, 400059

        Every Where in world if you are Prepaid user, You get a discount. Even in Mumbai Locals you get heavy discounts on season passes than daily tickets. But for traveling in Mumbai Metro you get a discount for daily tickets and users who have smart card worth even thousand, still pays more. I am curious to know the reason behind this. Rajesh K.
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