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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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Updated: Feb 25, 2025

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Good! Bangalore Metropolitan Transport Corporation [BMTC] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bangalore Metropolitan Transport Corporation [BMTC] step up their efforts to fully resolve all complaints 👍

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Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints(2860)

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Address: No 55A Janapriya Abode kenchenahalli Rrajajarwswari nagar Bangalore560098

Sir/Madam,

I am regular traveler in Bidadi route to Majestic, nowadays unable to get
Majestic route buses due to shortage of buses, in morning hours i.e around 7.00AM to 8.00 AM, very rarely buses will fly to Majestic whereas most of the buses are connected to Market (every 2 minutes buses are available to market) we are office going people suffering to get majestic route buses & getting late to office daily, even drivers...

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Address: Bangalore

Dear BMTC team,
Today while making a payment through UPI, I paid Rs 28 instead of Rs 18 for fare from Kadugodi Metro station to Sai Lakshmi Bus stop. There is no way the conductor can make any refund it seems. Is it really so? how to make a correction for such human error, could you please provide some provision?...

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I want to warn everyone about Traderfx, a deceptive trading platform that scammed me out of $52, 450. They initially appeared credible, offering professional-looking services and convincing promises of high returns on investments. Eager to make a profit, I trusted them and deposited my money. At first, everything seemed to go well, but when I tried to withdraw my funds, they created numerous hurdles, demanded additional payments, and eventually...

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Address: Marathahalli

Hi team,

I forgot my lunch box today in vajra bmtc bus. I got into 500CA bus at around 11:52 am at Marenalli and got down at Marathahalli Bridge. I forgot my lunch box which is packed in Black tupperware bag.

Bus details:
V-500CA/57
Vajra — ka57F1288/89
NO: 13814
[protected]

Could you please take the necessary action and provide me with the lost lunch box.
Please...

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Address: BTM Layout

Hi Sir/Mam,

I'm Urmila from Andhra Pradesh. I'm working for a less salary in some company. I used to travel from BTM layout to East End. I absorbed very rude behavior from the conductors where they are not providing any tickets and taking extra money and not giving change. If we are asking for to give at least the extra change, they are not responding and going back side as our stop coming. This happened 4 times in this week....

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Since I don't have change for 100 rs conductor asked to get down from the bus .and the bus stopped and aggressively told to get down...

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On 06/05/2024, around 9:30-11:00 am. lost my oneplus 10 pro, near silk road signal, bengaluru, i was just getting inside the bus and suddenly people gathered in front pretending as passenger but later i realised they were robber, after bus leaves the stop, i realised my phone is not with me i had a flight and i was new to in bengaluru so i did not go back as i knew robberd will ran away from there, i called on my number from other passenger...

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Address: Banashankari

Hi Team,

I took Bus from Banashankari TTMC to Agara Junction on[protected] which costs 20 Rs, but as I didn't have change I gave 100Rs but forgot to collect change from conductor. What to do to get back the change?

Ticket details:
Bus Number:KA57F2085
Boarding point: Banashankari TTMV
Dropping point: Agara Junction
Tkn number: 3303
Date:[protected]
Time:08:27:39
Depot-04...

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This is to bring to your notice that on 9th March MG road metro staff behaving rudely (Operator ID : 32096) and penalizing Rs.250 unnecessarily for metro exit even after showing the metro card....

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Address: Bangalore

There is a huge shortage of Bus no. 411-D. Looks like there is only 1 bus for this route at present. Request BMTC to introduce more number of buses for this route.

Also, there is a shortage of 201-D buses, due to which many times we have to take private buses....

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Today i was waiting at Domlur bus stop to board bus to Marthahalli at around 12.50 PM. After few mins of waiting, KA01F9006 and KA57F1287 buses (335E)came together. i waved my hand and they saw me. But they were in hurry to pass the signal and both the buses did not stop at the bus stop. Another volvo bus also came after few mins and that bus also did not stop. All the 3 buses were almost empty. I got the bus numbers from the digital display...

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As metro is for people, but people working at metro Seetharampalya are just taking salary without giving duty
1. Always one person at ticket counter
2. More than 3 ticket counters are there (which is constructed simply)
3. During peak hours that one person from ticket counter goes for breakfast or break
4. People had to borrow tickets from customer care counter after bag and security check
5. How will the...

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Address: Laxmi PG for gents pattandur Agrahara itpl Bangalore

I booked WhatsApp QR ticket from KR market to pattandur Agrahara on 7th feb around Evening 8:10 pm after making the payment I didn't recieved the QR code then I cancelled the ticket but I haven't received the refund amount till now can you please check this issue....

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Hi,

i tried to book metro through whatsapp. I paid via gpay and the amount got debited from bank but i didnt get the qr tickets. Encountered some technical problems it seems. I havent received the refund yet.
please solve my issue .

Transaction id[protected]
AMOUNT ---- 38
TIME ----- 6:32pm 0N 17 FEB 2023...

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The route g2 mg road to sarjapura in the morning as well the evening the the frequency is very low u miss one bus the waiting time is almost half an hour for the next bus and is always crowded. Pls increase the no of buses so that the passengers don't feel any inconveniences.
201 which travels same route should also be increased...

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I m new to Bangalore city, I visited my friends in Mantri square and heading back to my pg (which is located at Peenya). I gave 50 rupees and asked for metro to Peenya, the staff gave me two coins. Since I m new to metro. I thought it was supposed give 1 at each station and there i found that people were scanning and did the same, then I thought staff had mistakenly given me two. Moving on, in peenya metro station metro gate. The token didnât...

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Address: Bangalore

The bus KA 01 F- 8972 which advances from Sidedahalli to Jallahalli cross did not provide a stop at the 5th cross Vishveshwariya layout which is a designated bus stop on 12th December 2023 at 9:30am, when questioned about this we were met with harsh replies from the driver.
Kindly make sure this type of incidents are not repeated again as this causes a lot of inconvenience to the common people....

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Address: 5th Cross Vishveshwariya layout

The bus KA 01 F- 8972 which advances from Sidedahalli to Jallahalli cross did not provide a stop at the 5th cross Vishveshwariya layout which is a designated bus stop on 12th Dec 2023 at 9:30 am, when questioned about this inconvenience we were met with harsh replies from the driver.
Kindly make sure that this type of incidents are not repeated again as this causes a lot of inconvenience to common people....

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The bus was not stopped on the bus stop and even refused to open door even at front of bus stop wn they were stuck at traffic and also rude behavior my conductor and driver to passengers. As there are very few buses to shivkote and have to wait for atleast 45 mins after each bus and upon all these, this driver and conductor shows this kind of behavior. Hence I kindly request to increase the buses to shivkote and also take strict action on...

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Address: 500 D - Hebbal to Silkboard bus - ORR route

Bus number : KA 01 F-9097

Elderly female with glasses was the conductor. Would scream and speak rudely. Everyone in the bus is tired and exhausted from travelling to and fro long distances. I understand being a conductor is hard, but why ruin our days too? I've taken this bus most days in the last two months. It's the same case each time. Screaming and speaking rudely, getting involved in petty arguments with other passengers....

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