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OSRTC Complaints & Reviews

N
Niladri98
from Cuttack, Odisha
Apr 2, 2025
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Trouble while travelling by bus in Odisha

Address: Cuttack

I booked my ticket on 27th March for travel on 1st April, selecting a seat that was unoccupied at the time. However, to my shock, a male passenger was allowed to book the adjacent seat on 30th March, even though such allocations should not be permitted. This is completely unacceptable and raises serious concerns about the well-being of female travelers.

I demand an immediate explanation and corrective action regarding this...
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Website: OSRTC TICKET BOOKING

I have tried to book a bus ticket for from Visakhapatnam to Koraput in OSRTC Ticket booking app.
Amount has been deducted from my account but ticket not confirmed and same had been informed to OSRTC counter at Visakhapatnam, they told amount will be refund, Till now not receiving the amount.

With regards,
B.S.V.SURYA RAO,
Ph no-[protected]...
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M
Mahesh1@
from Koraput, Odisha
Aug 29, 2023
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Money debited but not yet confirmed

Address: Koraput odisha
Website: Osrtc official app

I booked 2 seats in osrtc official app for dated - 31/08/2023, seats number - 15, 16, from Koraput to Parlakhemundi (ODISHA).
The ticket amount has been deducted but the ticket has not yet confirmed.
I got the transaction details but haven't got any msg in sms or email about confirmation of ticket.....
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A
Atanu dash
from Bhubaneshwar, Odisha
Oct 10, 2022
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Harassing passengers

Address: Keonjhar
Website: www.osrtc.in

Bus no OD02AQ4808 from Kolkata to Barbil, this bus service of osrtc is just un tolerable, , on 09/10/2022 this bus departed from kolkata, 1st they refused to turn on AC, as it's an AC deluxe bus, , we paid for it, but still they refused to turn on AC, , after reaching keonjhar, they said bus can't go from keonjhar at midnight 2am(10/10/2022), hardly 11 passengers was there, , I was there with my family, what kind of service osrtc offering,...
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A
Ashutosh326
from Rourkela, Odisha
Jun 8, 2022
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Didnt get the tickets even after a successful transaction

Address: Sundargarh, Odisha

I booked a ticket from Bhawanipatna to Rourkela scheduled on 13 June 2022 today amounting Rs 720. Even after a successful transaction via PhonePe I did not get the tickets either on my mail or on my given phone number.
So I kindly request you to look into the matter as soon as possible and give me the refund or the tickets for the same for which I shall be grateful to you....
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R
rajasahu_bbstr
Apr 9, 2020
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non refunding of ticket due to negligence by osrtc

Address: Bhubaneswar
Website: www.osrtc.in

I hab booked a ticket on osrtc via paytm on date 08/06/2019 from balangir to bhubaneswar. The bus was to arrive at 11: 15 as told by the conducter an i was adviced to reach the govt. Bus stand by then. I arrived but there was non sign of the bus. When i callwd the conductor the told me the had not enter the bus stand ans had rode around 20kms away from my town. They did not infomed me about anything and asked me instead to come to nearby...
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B
bana123
from Mumbai, Maharashtra
Jan 7, 2019
Resolved
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Resolved

bus is out of order while travelling from berhampur to koraput

Dear sir,
I am Subhakanta Behera one of the passangers of osrtc on 31/12/2018. I was travelling from Berhampur to Chitrakonda on 31/12/2018.i had made online ticket.the pnr no. of the ticket is[protected], and trip code BAM26 departure time was 9 p.m.

But unfortunately the said Bus is out of order at koraput due to some engine problem.so I had to get down from the bus.I requested the conductor to refund my rest amount...
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S
sankar_hathy
from Kolkata, West Bengal
Apr 25, 2011
Resolved
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Resolved

ONLINE TICKET BOOKING

Address: Koraput, Odisha

I AM A REGISTERED MEMBER AS OM BOOKSTORE IN THE NAME SANKAR PRASAD HATHY UNDER THE SITE "http://busindia.com/OSRTCOnline/" WHERE YESTERDAY AROUND 12.00 O'CLOCK I HAVE BOOKED A TICKET IN THE NAME OF MY FATHER TRINATH HATI FOR THE DATE 28TH APRIL 2011 FROM "JEYPORE TO BERHAMPUR VIA SRIKAKULAM HI TECH.THE ROUT DETAILS ARE LIKE BELOW:-
BGR06R SRIKAKULAM 20:30 JEYPORE JEYPORE BHANJANAGAR

...
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