| Address: Bhubaneswar | | Website: www.osrtc.in |
I hab booked a ticket on osrtc via paytm on date 08/06/2019 from balangir to bhubaneswar. The bus was to arrive at 11: 15 as told by the conducter an i was adviced to reach the govt. Bus stand by then. I arrived but there was non sign of the bus. When i callwd the conductor the told me the had not enter the bus stand ans had rode around 20kms away from my town. They did not infomed me about anything and asked me instead to come to nearby village by mine means of transport which i was not abke to find at midnight. I emailed osrtc evem messaged them on facebook but they did not respond. I just want my refund and fine and an appology from osrtc. Due to such negligence in was stranded at night. I has also some urgent office work which didi not happen due to this. It was also the negligence of conductor who didnot informed me. His name is kshama bag
Mob.-[protected]. I had called him but he didnot infom me tha bus was not going to enter the bus stand.
Thanking you
Regards
Aditya ranjan sahu
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