U. P. S. R. T. C. Complaints & Reviews

I had not received my refund for the cancellation of bus done by upsrtc.
Ten days has been passed but no money has been refunded upsrtc, i had already marked complain on mail but no revert from there.

Below pls find the details of the ticket and cancellation message

Pnr:xalm[protected], dated:23/12/2018 21:00, boarding:varanasi, alight:alambagh, seat:19, 20, fare:rs.1080.00/-, toll free no:[protected]br...

UPSRTC - (Uttar Pradesh State Transport)
MULTI_AXLE VOLVO SEATER AC
Ticket No:[protected], PNR Number: ANVT[protected], Journey Date: 16/09/2018; Pickup Point: Etawah, U.P. Bus Stand; Drop Point: ISBT Anand Vihar. Bus Timings: 01:39 Pm.
While online booking neither there was Bus Number nor Contact Number of Bus Conductor provided in the ticket. Only Landline number o[censored]PSRTC provided which was going busy most of...

I work in an MNC in Noida. I travel by UP roadways daily to commute from Noida city centre to Noida Sector 62. But the attitude of drivers is very rude and arrogant. They think they are God and we are slaves. They should treat passengers with all respect. They do not stop at some BusStops, use such an abusive language with the passengers who need to get down( if passengers says something then the driver sometimes even slap the passengers...

Hi,

This is regarding irregular timings and routes followed by the newly started U.P.S.R.T.C. buses ( Yellow buses ) specifically Bus no 3. On enquiring came to know that the service is very frequent and a bus runs every 15 minutes , however in the morning, mostly we have to wait for for minimum 45 minutes to find a single bus on route 3. even when it comes the drivers are least interested in picking passengers.
passengers...

This complain is for bus no - UP 16 P 9563
Route - Dhaula Kuan to Kasna via Rajnigandha Chawk
Running Time: 9:35 AM in Maharani Bagh

Today (Nov 18, 2009) morning I took a bus from Maharani Bagh, Delhi to Rajnigandha Chawk, Noida and conductor asked me for a ticket of Rs. 16. Whereas, yesterday (Nov 17, 2009) I traveled for same source and destination and that too from same Bus (UP 16 P 9563) and same conductor...

I would like draw the kind attention of concerning officers o[censored]PSRTC - Noida Depot towards the non punctuality of Route No. 5 (Yellow Bus) functioned between Sector - 12-22 Noida to Noida Ph. II.
Every day in the morning hundreds of commuters wait for the bus, sometimes more than a hour.
On talking with the conductors of the bus, they say there is no specific time table for the Route No. 5.
I request the concerning authority...