Zeiss Complaints & Reviews

Purchased a progressive lens for myself as well as my mother from Srinagar Kashmir. However, both mother as well as me are not comfortable wearing it. My doctor says lens has a PD problem. Had purchased a brand in order to ensure quality, but I feel like i have been deceived. I was told that the lens is costlier but has a guarantee, the company will ensure a quality lens and In case of any issue company will replace the same, but now i realized...

I bought a frame with your best lens which were of the cost 8800 from one your reseller ben franklin in new railway road gurgaon. Their executive told us that if your power changes within 6 months your lens will be changed free of cost. Its been 4 months and 15 days to be exact i went to the store from where i purchased and their are saying they can only give 50 % not the free of cost whereas i mentioned them about their claimant and now...

I had placed an order for replacing the lenses in my existing spectacles, purchased in the UK, with the Chandigarh branch in Sec 22B.

When I went to collect them and tried the specs, I found that they needed slight adjustment according to my eyes. The technician made several attempts to do so and in the process damaged one of the new lenses and subsequently the spectacle frame as well. Now the frame is completely useless...