[Resolved]  Cars24 Services — advance payment - no service provided

Address: Pune, Pune, Maharashtra, 412105

I will try to take legal action against Cars24 company. I want to sell my car and was told Cars24 is A BEST place to do so. After approaching Cars24 I was told to pay 300 bucks in advance, time given for payment is 20 minutes, alright. I booked an appointment for home inspection on 12 Feb 2020 to be done between 12 PM - 2 Pm
Appointment ID: [protected].

Big Joke is nobody turned up. I waited at home, took an off from office so that I could fix this up. Even after calling multiple times every 2 hrs between 12 PM-5:30 PM no body came.

Everytime I called them, their customer service team raised a concern that resulted ### but nothing.

TICKET -
244665
244779

The resolution provided was a refund, I repeatedly asked to reschedule my appointment, but no. The guy said refund request is already generated and we cannot do anything. I asked for the CALL TO be escalated to senior, he refused. Now my money will be refunded in my account after 15 days. Such scamming companies give customer a 20 minutes window to pay n book an appointment but refund will take 15 days. SO BASICALLY Cars24 GUYS DO IT KNOWINGLY JUST TO EARN INTEREST OUT OF CUSTOMERS HARD EARNED MONEY, ISNT IT?
I AM A YOUTUBER with millions of subscribers and GONNA PUT THIS UP ON SOCIAL MEDIA in A BEST possible way so people are aware of your scams and not fall for such traps.