| Address: Rangareddy, Andhra Pradesh, 500068 |
I have sold my car to cars24 on july 4th 2018. Till date (12th oct) i have not received any update from them about rc. When i sent an inquiry about the status in august they said i need to wait for atleast 90 days. A week back i sent them another query but have not received any response. I am frustrated the way they are handling my case.
Right now i have no clue about my car. I need full details about rc transfer. I need them to close this case asap.
This company is full of marketing and its cheating people with high promises. They take atleast 3 hours to complete the sales process but lie that they can do it in 30 min. The sales person always maintained the rc transfer process will be done in 25 days but the customer care does not have any time frame.
Moreover they charged me 1500 late fee during the transaction which i should not be. I have clearly told the sales guys that i will be in a position to handover the car after 5 days from the date. They talk reassuringly about managing to waive late fees but later blame the system for the late fees without any accountability. Looks like they are all nicely trained to cheat customers.
I will never ever recommend cars24 in future. Don't fall for marketing gimmicks. Not a good company
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