[Resolved]  Cars24 Services — Car sent for repair but not returned

I had sent my car for repair about 10days back but there was no update about status of repair. I kept calling customer service and they have been saying it will be delivered today. Then they gave a logistic issue and was promised car to be delivered in first half today but same has not been done and there is no call or communication from cars24. Absolutely unprofessional experience. I am still not sure when my car is going to be delivered. I need resolution on this matter immediately.
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Nov 25, 2021
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2021
CARS24 Services Customer Care's response
Hello,

Hope you are doing well.

We apologize for the inconvenience caused. Could you please share your registered mobile number and booking ID at [protected]@cars24.com, so we can look into the matter and assist you better?

Thank you and have a good day ahead.

Regards,
CARS24 Team
 
1 Comment

Comments

Hey Parul,

Is it resovled
Binodapanda's reply, Dec 10, 2021
I am. Just checking because i am facing same issue.

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