[Resolved] Cars24 Services — cars sold in november in 2017 has not been transferred yet

Saurabh1649

from Gurgaon, Haryana

May 18, 2018

Address: 122003

Website: www.cars24.com

Hi,

I have sold my car to cars24 on 27th nov 2017. I was promised that the car will be transferred within 90 days but it has been 7 months and car has not been transferred yet.

I have chosen to sell the car due to surety is given that car transfer is reliable and happen timely.

Now, the company is not responsive and giving excuses for delay in transferring the car.

Thanks
Saurabh
[protected]

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Jun 20, 2018

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

May 20, 2018

CARS24 Services Customer Care's response Hey,
Really sorry for the trouble. Please send a mail to [protected]@cars24.com citing these issues along with your appointment ID as the consumer complaints forum hides this information from public view. We will escalate this to our team and revert back at the earliest.

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Comments

Saurabh1649

from Gurgaon, Haryana

Aug 17, 2018

I have already done that few time with no luck. It is still in my name. Please transfer it.

CARS24 Services Customer Care's response, Sep 10, 2018

Verified Support

Hi Saurabh! Apologies that the issue is not resolved. However, a humble request to you to share the appointment ID/car's registration number/registered contact number with us once again on contactus@cars24.com, and we will have it resolved asap.