Cars24 Services — Cars24 not transferring RC

Razzak Mohammed

from Hyderabad, Telangana

Jan 6, 2022

Address: Hyderabad

I have sold my car - Honda Amaze on 12/07/2018 to Cars24 Hyderabad.

APPOINTMENT ID. [protected] CUSTOMER NAME Razzak Mohammed
.
I have received an email from Cars24 0n 26/01/2021 that the RC has been transferred. However, on the Vahan website, the car is still under my name, Also the local RTO website still shows the car under my ownership.This is not acceptable since it is more than 3 years since the car has been sold. I have raised a complaint in Cars24 support, however the response I have been receiving is pathetic.

Now I am forced to fire FIR and initiate legal proceedings. Really really disappointed with Cars24 and would never recommend this to anyone.

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CARS24 Services Customer Care

from Gurugram, Haryana

Jan 7, 2022

Verified Support

Hello,

Hope you are doing well.

We apologize for the experience you had. Could you please share your detailed concern along with your contact details at [protected]@cars24.com, so we can look into the matter and assist you better?

Thank you and have a good day ahead.

Regards,
CARS24 Team