[Resolved]  Cars24 Services — Charging extra fee

I have sold my car (skoda fabia, 2011 model) to cars24 medavakkam (chennai) branch today (16/10/2020). The person incharge was Gopinath. I have removed the vehicle hypothecation by myself but they have charged the hypothecation fee removal in the price given to me. When asked, the branch person informed me that it was a mistake and it will be added and sent to me while the full car payment is made. But i got 1534 rupees lesser.


On questioning them again, i was told that it cannot be changed. And i wouldnt get the 1534 rupees.

Attaching the proof that i already removed hypothecation before car submission and the price details they gave.