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Cars24 Services — Cheated of Emi and pre closure amount

Purchase a Amaze car from cars 24 by Nov 22 and requested for cars 24 finance itself. Initially cars 24 team has coordinated and share the emi and interest rate details, pre closure chargers of 2 % after 12 months. The above statement in the written legal documents on 200 Rs stamp paper.

But cars 24 team has changed my loan documents to their partner loan facility ( ICICI bank) for processing . Currently they are charging 5.9 % for preclosure . Which is entirely not acceptable . When raise this concern to cars 24 team, they said that I need to pay the foreclosure amount with the applicable charges mentioned in the foreclosure letter issued by the ICICI bank only.

I feel cheated on this issue.

Regards

Dinesh
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Hi Dinesh, Kindly share your Loan id with us at [protected]@cars24.com along with your contact number. Our team will get in touch with you.
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