[Resolved]  Cars24 Services — Cheating to customers

Address: Bangalore, Karnataka
Website: Car24.Com

I have very bad experience for cars24 when i have visited at cars24 r r nagar, bangalore by pre-appointment on 10th may 2017 to sell my old car wagon r.
I got a message from the company that gifts worth rs. 3000/- if i bring my car for inspection and gift of rs. 24000/- if i sale the same.
I was informed that 30 minutes time for inspection and another 30 minutes time to get the price.
I have lost my 2 hours time for inspection and the price was quoted over phone after 2 hours of inspection.
Price quoted was too low i.E. 1.20 lac whereas maruti dealer quoted rs. 1.80 lac.
When asked for the free gift of rs.3000/- as informed they gave a smart card saying if in next 1 year your car get any breakdown you may call the printed no.S for help and the same will be free of any towing or to start the car. Which can be availed from maruti company by paying mare rs.300-400/-only.
I feel that to attract the customers make big commitments but do nothing.
In my words company only chit the customers
kamal singh dugar
mob. [protected]
email : kamal.[protected]@gmail.Com
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May 15, 2020
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
May 15, 2017
Updated by kamal dugar
One more call from No.[protected] without telling his name & DESIGNATION harrasing me and told you will get so many calls.
Verified Support
Apr 14, 2020
CARS24 Services Customer Care's response
Hi Kamal Dugar,

We apologize for the inconvenience caused by our end.

This was definitely not the kind of experience we would like you to have.

We have highlighted your concern to our team.

We will ensure that anything like this will not repeat again.

We are always looking to improve your experience with us.

Regards,
CARS24 Support
 
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