[Resolved]  Cars24 Services — complaint about cars24

Address: New Delhi, Delhi, 110034

Dear Public,

We have sold our car, Maruti Swift VXI, and we are not at all happy.

We were quoted a price of INR 182000 and in account was promised as INR 175000 after all deductions. We asked the agent to lock the price and he told us to arrange the required docs and then we can handover the car.
Basis the commitment received from CARS24 we booked our new car and committed on down payment and applied the loan accordingly.

We arranged all the documents required and again asked the agent when can we come and handover.
And then to our surprise he told us that the price has been expired and he will now requote to us. Then we chased him to tell us the next best available price. We chased him to daily till almost 15 days. And finally got to close the deal this morning at a very low price of 160000 in account.
And now again we got a surprise when we went to the outlet to handover the car and the documents, the agent there told us another 2000 will be deducted because of some insurance policy. This was never told us by the agent whom we were in touch.

We were left with no option but to except the offer given by CARS24 as we had to make the down payment for our new car.

We are very disappointed with this service which we have got from cars24.

I am definitely putting this up on the social media and will let everyone know that how cars24 fools a common man.

A very disappointed and dissatisfied customer