[Resolved]  Cars24 Services — complaints against your staff and refund amounts

Address: Gurgaon, Haryana, 110093

I purchased a used car sx4 hr26 as 1266
As your employee (Gaurav kumar mb no. [protected]) took 1000rs extra amount and said it will be refunded after rc transfer. Now he is not replying my msg and calls.
During rc transferring his behavior was very rude he was not telling the actual process in time. Same situations created either he was not receiving calls or saying "just go and do what you want" (Jo krna h kr lo jaha mrji complain kr lo).
Now from 10 days i regularly call him and msg him but neither he received calls not replying msg.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2019
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2019
CARS24 Services Customer Care's response
Hi! Apologies for the inconvenience. Could you please share your appointment ID so that we can look for the details?
 
1 Comment

Comments

I want you and your company to don't call me.I am getting much calls but when i pick them it never answer.please it is a request dont call at my number.But if it will not stop i would take a harsh step against it as these calls disturbs a lot at regular intervals.

I am getting calls from:
[protected]
[protected]
[protected]
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CARS24 Services
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    50%
    Complaints
    1401
    Pending
    295
    Resolved
    628
    CARS24 Services Phone
    +91 12 4470 6400
    CARS24 Services Address
    Plot No. 120, Industrial Area, Sector 44, Gurgaon, Haryana, India - 122002
    View all CARS24 Services contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR