[Resolved] Cars24 Services — delay in payment

Rish1610

Jan 2, 2020

Address: Ratu Road, Ranchi, Ranchi, Jharkhand, 834001

Hi,
I sold my car to cars24 (Ranchi branch) and delivered my car on 21st December 2019. My app id is [protected] and car registration number is TN02AV6340. I was told that payment will be made on 24th December 2019.
It's 2nd January 2020 now and I haven't received the payment yet. I had some important work for which I urgently needed the money. The delay in payment has led to some serious problems. I really hope they compensate me for this and make the payment as soon as possible. I haven't been told the reason for delay as well.

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Apr 27, 2020

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2020

CARS24 Services Customer Care's response Hello Rish!

Apologies for the inconvenience caused and for the kind of experience that you had with us.

We have already released your payment from our end.

We hope that your issue has been resolved now.

Regards,
CARS24 Support