[Resolved]  Cars24 Services — fraudulent company

Address: Hyderabad, Andhra Pradesh, 500020

Website: www.cars24.com

This is in reference to the best price guarantee claim posted on the official page of www.cars24.com, where the customer gets a cashback of rs.5000 if the car is sold at a higher price than what cars24 quote.

I'd visited the cars24 showroom at jubilee hills on 2 october 2017, they gave me a best price of rs. 3, 80, 000 for my honda city but i've sold it at rama rao cars, jubilee hills for rs. 4, 00, 000. Now that i'm entitled to the best price guarantee claim, i've contacted the customer care team and sent them the required document and they've assured me that the respective team would get back to me within 24 hours. It has been over 7 months now, but i have never received a revert back from their team not even once, even after making multiple calls and emails.

I'd like the concerned team to look into this and resolve the issue at the earliest and also, take necessary actions against this fraudulent company for posting misleading information and fooling the consumers.

I've attached the image of the offer which was posted on the official website of cars24.

Thank you!