| Address: BANGALORE - SINGASANDRA |
Dear Team
I hjave purchased Hundai grand i10 sportz from Cars24 ( Ref Regn No:KA02-MQ-2818) on 6th of March 2022 from Bangalore outlet.
In Spite of confirmation in Cars24 App as SPARE KEY AVAILABLE AGAINST CAR KA02-MQ-2818, I have not got the Spare key yet.
The reason why I have chosen for model within warranty is for company service benefit... - How ever service manual is not being provided yet.
After several reminders since purchase on 6th of March,
Yesterday I got a shock that relationship manager Mr.Roshan confirmed
1. Spare key not available - This has to get arranged from Hundai service
2. Service Manual no available - I have to spare Rs.7000/- extra on third service
I NEED COMPENSATION FOR THESE TWO SERVICE DEFICIT FROM CARS24 END
ELSE I PREFER TO SURENDER THE CAR FOR REFUND
NEED REPLY WITHIN 3PM TODAY
I Chosen Cars24 with lot of expectation. Above mentioned incident is quite disturbing.
Hope this will get set right and Cars 24 will maintain its Service quality standards
Regards
Girish Was this information helpful? | 
Details of Car purchased: Grant i10 Nios Sportz - KA02MQ2818
Kindly get the mentioned issues addressed and sort out
Awaiting reply at the earliest
Girish
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Hope you are doing well.
We apologize for the experience you had. We have shared an update with you through email. Kindly check your inbox for the same.
Thank you and have a good day ahead.
Regards,
CARS24 Team