[Resolved]  Cars24 Services — inordinate delay in rc transfer and payment of balance amount by cars24, hbr layout

Address: FLAT NO SA, VASTAV EMERALD, I-BLOCK I-STAGE,I-MAIN, HBR LAYOUT, BENGALURU, 560043

Sir
I have sold my car to cars24, hbr layout on 02.12.2019 in bengaluru. Till date the transaction is not complete. The deal was for rs.82000 and i have received only 69620/-. I was told the balance 10000 would be paid after rto formalities. The deal had to complete in 21 days and every week i approach the branch for follow up. Except for the sweet talk by the officers, i don’t get any response regarding the rc transfer and credit of the balance amount from cars24, hbr layout.
When the deal was made in december, i was told i need not come for rto formalities. Now cars24 staff is saying that i should and the rto personnel would call. Neither they call me nor the rto guys. This has been happening till date.
It is really a bad experience for me that i am forced to visit cars 24 branch, hbr layout. My car is getz red, ka05me3634. I sent mail to cars24 consumer forum, even they are not acting promptly
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Apr 7, 2020
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2020
CARS24 Services Customer Care's response
Hi Sir,

We are terribly sorry for the experience you had.

We request you to please share your appointment ID/contact details at [protected]@cars24.com so we can look into the matter and solve your issue at the earliest.

Regards,
CARS24 Support
 
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