Cars24 Services — Latest fraud

Sourabh .singhal

Feb 26, 2022

Address: T 10 G1 AMRAPALI GRAND GREATOR NOIDA GAUTAM BHUDHA NAGAR 201306 UP

Buy a Innova Crystal Car from cars 24 on 17 Feb., executive convince me to buy the car and suggest if I don't like the cars, they have 7 day full returned policy, so I make full payment on amount 18.22 lakh and get delivery and then I check and do drive, as per mention description on cars 24 app is totally wrong, I make a request on 18 Feb. for returned, but on 22 Feb. no body take back the car, even I received call for negotiation. for price, when I denied and do pressure, my car returned after 4 days, till today is 26 no payment link and other is received and I m helpless no body have answer about when my payment refund.

its do scam and I m not recommended to buy any cars on cars 24.

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CARS24 Services Customer Care

from Gurugram, Haryana

Feb 28, 2022

Verified Support

Hello,

Hope you are doing well.

We apologize for the experience you had. Could you please share your detailed concern along with your contact details at [protected]@cars24.com, so we can look into the matter and assist you better?
Thank you and have a good day ahead.

Regards,
CARS24 Team