[Resolved]  Cars24 Services — Loss of Office Board in car for Sale

Address: P-16, C.I.T. SCHEME-114A, P.O. Lake Gardens

On 21st June, 2021 I by mistake left my Office board inside my Zen Estillo Reg. No. WB 06 G 5719 which I delivered for sale at the local outlet at Prince Anwar Shah Road, Kolkata of the esteemed organization CARS 24.
Upon remembering, on the same evening I contacted the executive of the said outlet Shri Ankan Dasgupta at his mobile no.+[protected]. He assured me that although the car has been shifted to another location, the board however has been retained and the same would be available at the P. A. Shah Road, Kolkata outlet on the next day.
However, after repeated telephone contacting Shri Ankan Dasgupta and another lady executive (mobile no.+[protected] whom I actually handed over the said car, although I have been assured that the board has been retained by them, I have till date failed to procure my left-away office board. Of late neither of the two executives are receiving my call.
Considering the recent events of impersonations in news, I am deeply worried of the whereabouts of my Office Board and hereby earnestly plead with you that the same does not fall in wrong hands or misused in any way.
I sincerely hope that your esteemed organization which I trusted with the disposal of my car would help me in this matter of recovering my office board.
DIPANKAR MARIK
P-16, C.I.T. Scheme-114A,
P.O. Lake Gardens,
Kolkata - 700045,
Ph. Nos.[protected],[protected]
[protected]@gmail.com
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Aug 12, 2021
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2021
CARS24 Services Customer Care's response
Hello Dipankar,

Hope you are doing well.

We apologize for the experience you had. We have highlighted your concern with our team. Please allow us some time.

Thank you and have a good day ahead.

Regards,
CARS24 Team
 
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