[Resolved]  Cars24 Services — most urgent-provide original rc, car regn # hr26cu9497, name: sumit gupta & loan id.[protected]

Address: Gurgaon, Haryana, New Delhi, Delhi, 110089

I'm so sad with you guys i also mailed you and called 10-12 times but nobody's listening to me. It has been almost 2 months and till now i have not received my rc nor any documents related to it. Because i have got the cng in the car, so i have to get the rc and documents for which i will have to submitted the original rc book in the transport authority, so please do send me the original rc as soon as possible so that i can get this work done as soon as possible.

Secondly, the insurance of my car has not been received as yet because it was the first insurance by previous owner and now the owner of the car has changed, then the rc book will also be transferred to the another owner ie. My name, and it has been 02 months, even the insurance has not been transferred. Get it done as soon as possible because i will have to get cng covered in insurance as well.

Name: sumit gupta
Car regn # hr26cu9497, &
Loan id.[protected]

Kindly treat this on top priority and revert to me.

Thanks

Sumit gupta
M - [protected]
Email - [protected]@gmail.com
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Apr 20, 2020
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2020
CARS24 Services Customer Care's response
Hi Sumit Gupta,

We apologize for the inconvenience caused to you.

This is definitely not the kind of experience we would like you to have with us.

We have highlighted this issue to our team.

They will connect with you and assist you with your concern soon.

Regards,
CARS24 Support
 
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