[Resolved]  Cars24 Services — My car MH01BY6682 taken for servicing since 18Dec till date no update about repair and not giving any feedback just ignoring the c

Dear Cars24 Team,

I am not understanding why my complaints are been closed without providing proper answer to my queries.

How can u close the complaint without addressing it and resolving it.

Several mails i have put but i am not getting any reply about my car repair.
My car was taken on 18th Dec for repairing and till date it is 16th days and yet I have not received any updates regarding repair and till when I can get my car back.

I will be highlighting this kind of ignorance to customer till upper level management and this is how you people treat your customers queries.

I want an answer to my complaint as earliest as possible and give me a date till when I will get my car back on priority.

We don't expect this kind of service from Cars24 team.

Regards
Deepak Mourya
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Feb 9, 2022
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2022
CARS24 Services Customer Care's response
Thank you for sharing the details. We have highlighted this issue with our team. We will update you once it is done.
 
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