[Resolved] Cars24 Services — Negligence towards customer

RohitRajpal

Jul 31, 2020

Address: Delhi NCR

I have contacted CARS-24 4-5 times and shown interest in buying a car. For the same car I have got multiple relationship managers but none has moved forward with the deal and able to contact seller and book a test drive.
And when I call them on their mobile, they either don't respond or asks for few minutes and then never callback.
My registered number is: [protected] for your reference.

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Aug 9, 2021

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Aug 05, 2020

CARS24 Services Customer Care's response Hi Rohit Rajpal,

We are terribly sorry for the inconvenience caused.

This is definitely not the kind of experience we would like you to have with us.

We request you to please share your car purchase location at [protected]@cars24.com, so we can get you in touch with our team at the earliest.

Regards,
CARS24 Support