[Resolved]  Cars24 Services — No name transfer in rc even after 50 days

Respected Sir,

Sub : Petition on Cars 24 for not transferring the name on R.C, even though the sale of car already over more than of 50 days -KL-7AR -4771 SANTRO XING

Upon Cars 24 false assurance and promise of quick name transfer of R.C, under the belief I sold my KL-7AR -4771 SANTRO XING CAR bearing the chassis number MALAB51HR433553 to Cars 24 on 25.01.2025, even though now almost 50 days over, I have been contacting the company’s customer care along with their executives Mahesh ( Mob-[protected] ) & Hari ( Mob-[protected] ) except for few days most of the time they don’t neither pick up the call nor call back, with so much of desperation I have visited their office on 07.03.2023 and requested but they gave a false promise .. and I have started calling them with no satisfactory responses from Mahesh,
Sir, the RTO rule says within 30 days of the vehicle possession the form must be submitted to the RTO, from the date of possession of vehicle, which means Cars 24 even after 50 days after possession of my afore said vehicle they are dare not changing the name on R.C also if the name change does not takes place in with in 30 days im bound to loose the exchange bonus of Rs.25000/ from Maruti,
Sir, I also request your self let them share the copy of the list of documents they have taken signature from me ….
Sir, I humbly request the esteemed your self to initiate action against Cars 24 to change the name with immediate effect,
Kindly do the needful to at your earliest….
We eartfully thanking you in anticipation,
Yours Sincerely,
K.Giridhar
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May 3, 2023
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2023
CARS24 Services Customer Care's response
Hi Giridhar, we see that our team has communicated with you via email regarding the RC transfer. Kindly refer to it.
 
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