[Resolved]  Cars24 Services — No response from your co.

I had called your tollfree number [protected] for 4-5 times and booked and appointment to visit my house for valuation and inspection of my said car
first i had called on 29th sep 2020 and booked my appointment for 1st oct 2020 and i had also paid Rs.49 for the same on 30th I received a call from your office saying that my appointment will be rescheduled for 2nd oct 2020 as the inspection guy was who was suppose to come will be on leave
On 2nd oct 2020 nobody came for visit so then i call your office and informed them the same so they apologized and said they will rescheduled my appointment for next day on 3rd oct 2020 so i said ok
On 3rd oct also nobody came for visit so i again called your office they again apologized and said that they will again reschedule my appointment for next day 4th oct 2020 for 12 noon today at about 12:45 p.m. since nobody came i again called you office and told them they apologized and told me that they will arrange for a express and immediate visit and gave me a complaint reference no.342762 and said that i will receive a mail from your company for the same against which i can give my feedback after resolution of my issue and also a call from customer care team will come but till now i had not received any call or e mail regarding the same and neither any body had came for a visit

TODAY DATE 10TH OCT 2020 NO BODY HAD COME TILL DATE

raj kumar jashnani
email id [protected]@rediffmail.com
mob. no. [protected]
appointment bookink id
[protected]
complaint ticket no.342762
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Aug 6, 2021
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2020
CARS24 Services Customer Care's response
Hi Raj Kumar Jashnani,

We apologized for the inconvenience caused.

This is definitely not the kind of experience we would like you to have with us.

As per our records, your inspection has already been completed.

For any further assistance, feel free to reach out to us at [protected]@cars24.com.

Regards,
CARS24 Support
 
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