[Resolved]  Cars24 Services — non transfer of rc

Address: DELHI, New Delhi, Delhi, 110007

I, raman bhuraria ([protected]) r/o 5/2-b, roop nagar, delhi had sold my manza car no. Dl3cbb2624 to m/s cars24.com on 9th january 2016 at 1.30 pm vide appointment id: [protected]. Delivery receipt is enclosed herewith.

I contact to cars24.com regarding change of owner’s name (Rc transfer) in the records of cars, your company assure they will do the same very early, but till date cars24.com not changed the owner’s name.

I checked online on website of ministry of road transport and highways (Know your rc status), my name is appearing till date. (Copy of status is enclosed).

You are requested to kindly look into the matter and take necessary action.

Ca raman bhuraria
[protected]@gmail.com
[protected]
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May 29, 2019
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2019
CARS24 Services Customer Care's response
Hi Raman,

Sincere apologies for the delay. The RC transfer is currently in progress. We assure you that the car is in safe hands. Please read the Customer Protection Policy here.

http://bit.ly/2B9xfuj

Regards,
CARS24 Team
 
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