[Resolved]  Cars24 Services — not being paid for my car - payment not received

Address: CARS 24 Bannerghatta Road Branch , Bangalore, Bangalore, Karnataka, 560076

Team,

I sold my car (Maruti Swift ZXI - KA-05 ML 4052) to CARS 24 Bannerghatta Road branch on April 30th and have NOT received my money for the same yet. My Car's Bank Hypothecation was not removed yet as i had to collect the NOC for my Car Loan from the bank for which i had provided the Authority letter to the team as well as they said they will do it on my behalf provided i give them the authority in writing. Their executives seems to be bluffing about visiting the bank as the bank people said no one from CARS24 came to their branch for this case.
The executives i was dealing with are Srinidhi and Hanan who informed me that if there is an issue with regards to the RC (which is in my case until i get the NOC from the bank) then CARS24 would block an amount of 25k from the total payable and release the remaining amount. But it's been almost 2 weeks and i have not received anything.
Please look into it immediately and help me in getting my promised amount released.
The funniest part is that they have already sold my car and the new owner has even called me to thank me about the condition of my car, so if they really have issues with RC HOW COULD THEY SELL MY CAR BEFORE ME PROVIDING THE NOC FOR THE CAR LOAN CLOSURE?

Best Regards,
Kaushik