[Resolved]  Cars24 Services — not received rc transfer

I sold my white fortuner 2 months ago and was continuously in touch with an employee rishabh sharma (+91 [protected]) who helped me throughout. Now, i was promised to get my the documents within 1month upon selling my vehicle. Its been 2 months i yet have not received. Furthermore, this rishabh sharma has refrained himself from picking my calls or responding to my texts also. He is the most careless employee ever. I wonder if this is how you provide customer satisfaction which is the most essential service in any industry.

I am looking forward to getting a reply back for this.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2021
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
May 09, 2020
CARS24 Services Customer Care's response
Hi Jatin,

We are extremely sorry for the experience you had.

We request you to please share your registered contact details or appointment ID at [protected]@cars24.com so we can look into the matter and get you in touch with our team at the earliest.

Regards,
CARS24 Support
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CARS24 Services
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    50%
    Complaints
    1401
    Pending
    295
    Resolved
    628
    CARS24 Services Phone
    +91 12 4470 6400
    CARS24 Services Address
    Plot No. 120, Industrial Area, Sector 44, Gurgaon, Haryana, India - 122002
    View all CARS24 Services contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR