[Resolved] Cars24 Services — ownership not transferred after 5 months

Jbachchan

Mar 24, 2018

Address: New Delhi, Delhi, 110065

Website: Car24.com

Hi, i sold my car to cars24 in delhi lajpat nagar branch in october 2017 and even after 5 months the cars has not been transferred and customer support is least bothered about answering your queries they just tell you that they are investigating. I have tried my last bit and manage to get in touch with the branch manager if no further action are taken i have to launch a legal complain.

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Apr 26, 2018

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Mar 26, 2018

CARS24 Services Customer Care's response Hi,
That is indeed unacceptable and we would like to extend our sincerest apologies for the same. Please send us your appointment ID along with the issues faced to [protected]@cars24.com and we will certainly look into them.

Sriram | goo.gl/Xj7udr

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Comments

Jbachchan

Mar 26, 2018

Ok i am sharing details with you over email. And looking forward for a resolution.

Sumanth Sridhar

from Hyderabad, Telangana

Apr 2, 2018

I have the same problem. I sold my car in Nov 2017 to Cars 24 - Somajiguda, Hyderabad. Ownership is still not transferred. Calls not answered by branch officials. Visiting the branch doesn't help in anyway, except waiting endlessly for hours.

Ankur Gargg

from Noida, Uttar Pradesh

Aug 17, 2019

I am facing the same problem from last more than a month for transferring ownership even provided all original documents like RC and paid money to transfer RC ownership. It's really pathetic service of Cars24.