[Resolved]  Cars24 Services — penalty fraud appointment id: [protected]

I booked a home inspection and got my quote. The cars24 rep called me asked for adhar, pan and cancelled cheque. I told him that the quote is very low. He said that he needs aadhar, pan card, and cancelled cheque to talk to his superiors. Hence, i sent a pic of all there to this number. Next day, he has sent rs. 1000/- and called me and raised some amount from the previous quote. Today, i said the quote is still lower than other places. To cancel my deal, i was asked to pay a penalty of rs. 5000. Why was i not told about the penalty before? Why would you say you need documents to talk to your superior and confirm the deal without consulting me? I'm not ready to pay the penalty. I'm going to the consumer court.