[Resolved] Cars24 Services — rc is not transferred even after 2 months later

Navdahiya

from Karnal, Haryana

Mar 24, 2019

Address: Gurgaon, Haryana

I am naveen saini have purchased a alto lxi hr72b9655 from cars 24. My token id is [protected]. The deal is done on 22 jan.
I have charged rs. 10000 for rc transfer & i have made assured that i will receive rc in a week. But till now i did not get it.
Rc transfer takes max. 1 month but now its getting too late.
So please look into the matter & please make rc transfer soon.

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May 24, 2019

Complaint marked as Resolved

Not resolved yet

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

CARS24 Services Customer Care's response Hi! Apologies for the delay. I have intimated the team, and they will be getting in touch with you regarding the same.

Harman Singh
CARS24 Team

Mar 26, 2019

Updated by Navdahiya Any update please ?

Verified Support

Mar 27, 2019

CARS24 Services Customer Care's response Hi! The team is working on it, and they will get in touch with you asap. Apologies once again for the delay.

Mar 28, 2019

Updated by Navdahiya Dear sir

Yesterday i have received a call from your representative .
Acc. to him RC is not transferred yet because of some documents form seller is not recieved yet, very shoking & why because of seller is not responding.
Sir is it the way of your dealing, you are waiting for seller response form last 66 days without making no extra efforts & you have their home adress also.
And whenever i call to your dealing person he said that the process is going on, the same word i listen on every follow up.
Dear harman g your response gave me some hope but please solve the matter. please do not make me to hate myself why i deal with cars 24.
So again please make this deal a happy deal to me.

Thanks & regards
Your valuable customer
Naveen saini

Verified Support

Apr 01, 2019

CARS24 Services Customer Care's response Hi Naveen. I understand, and the team is working on this with top priority. We will surely have this resolved.

Apr 07, 2019

Updated by Navdahiya Dear sir

Its 78 days from date of purchase & still no response from your core team. The rc is not transferred yet.
Please look into the matter & make it possible soon.

Apr 09, 2019

Updated by Navdahiya Waiting for your response please

May 24, 2019

Updated by Navdahiya Its very shamefull that the problem is not solved yet by cars24 team even after 4 months.
Cars24 is the biggest fraud company .
Ye wo company hai janha sale lodu bharti kiye hai. Salo ne gaadi bech di phle khte k seller ki ek kisht bachi hai hmne uska paisa rok liya hai or ab jab itne time baad bhi rc transfer nahi hui to lodu khte hai k car ki 60000 kisht bachi hai or seller co-operate nahi kr rha hai isliye rc transfer nhi ho skti.
Bahanchod phle kya so rhe the jab gadi ki add site pe dali thi tb ni maloom tha kya k kitni kisht bachi hai.
Sali fraud company . Bhaiyon is company k chakkr me kabhi na pdna sale thug hai isme.