[Resolved] Cars24 Services — RC not yet transferred after more than 2years from date of Car sold

KASIM imamsha

from Chennai, Tamil Nadu

Mar 24, 2022

Address: medavakkam

Hi Team,

I have sold my Car (FORD FIGO 1.4 ZXI DURATORQ) to Car24 on 31 Jan 2020 which is more than 2 years from present and they have sold my Car's RC and my Car is still on my name. Now I'm informing the Cars24 team on a daily basis but no action has been taken from their side.

Kindly let me know when RC will be transferred to the other party.

At the time of sale of my car to Cars24, their salespersons assured me that RC will be transferred within 90 days.

Please update me as soon as possible or in other cases I have to launch a complaint in consumer court against Cars24.

Attached are the documents provided by Cars24 after I sold my car.

my car details:
Owner Name: Kasim I
Make: FORD FIGO 1.4 ZXI DURATORQ
Model: 2011
Sold to Cars24 on 31-Jan-2020

Thank you
Kasim I

Was this information helpful?

No (0)

Yes (0)

Mar 27, 2023

Complaint marked as Resolved

Still Not change rc name

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2022

CARS24 Services Customer Care's response Hello Sir,

Hope you are doing well.

We apologize for the experience you had. We have highlighted your concern with our team. Please allow us some time.

Thank you and have a good day ahead.

Regards,
CARS24

Mar 27, 2023

Updated by KASIM imamsha Still date didn't change rc name