[Resolved]  Cars24 Services — RC Physical copy

I am going to file a complain against u guys for not attending and replying to my emails and my posts on your fb page.
Give me my RC
Cars24 has CUSTOMER support just for namesake. It has been almost 3 months now that I have purchased a car from them and these guys have still not given me the physical RC, These people who reply from [protected]@cars24.com don't even check the status of the RC and blame the RTO and Covid for no reason.
Look at this email guys... Today on 1st July, He is telling me that RTO is yet to resume services. DELHI was unlocked more than one month ago and this ediot is telling me after the RTO is functional he would hand it over to me in 7 days.
Note this that RTO had printed my RC on 5th June and dispatched on 9th June.
Now also after 20 days on 1st July this ### guy is giving false excuses and blaming the RTO.
What will the RTO do after dispatching the RC..Who took the responsibility to handover the RC and why still a CUSTOMER is waiting for your replies which takes atleast 2 days to hear a nonsense reason.
The RC was dispatched on 9th June and still it is not been handed over to me as promised by Cars24. What kind of service is this
DL1CN5278 RC Status
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Jul 04, 2021
Updated by Pratyushji
Please do something better. I AM ALREADY TIRED OF CONTACTING THEM, Do u a think a customer support who didn't even check that RC has been dispatched from RTO on 9th June and writes confidently on the email that DUE TO LOCKDOWN RTO IS NOT FUNCTIONING
Verified Support
Jul 05, 2021
CARS24 Services Customer Care's response
Hello!

Hope you are doing well.

Could you please share your detailed concern along with your contact details at [protected]@cars24.com, so we can look into the matter and assist you better?

Thank you and have a good day ahead.

Regards,
CARS24 Team
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CARS24 Services
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    50%
    Complaints
    1401
    Pending
    295
    Resolved
    628
    CARS24 Services Phone
    +91 12 4470 6400
    CARS24 Services Address
    Plot No. 120, Industrial Area, Sector 44, Gurgaon, Haryana, India - 122002
    View all CARS24 Services contact information