Cars24 Services — RC transfer delay

dineshkumar_861

Jul 24, 2020

Address: Khasra No. 3153/2774, 3154/2774, Mauja – Gurgaon Sheetla Mata Road, Beside State Bank of India, Gurg

I have sold my car to cars24 sheetla mata road, gurgaon on[protected] appointment id [[protected]] and they promised me that rc will be transferred maximum within 120 days. Its been 133 days completed and still the rc in my name. The insurance of the car will be expired soon. There is no response from your company regarding the rc transfer.
After selling my car to cars24 has been an accident by an unknown driver. I have multiple calls from the unknown person while at that time when i have to sell the car to cars24 they said to me all responsibility will be cars24.
Please transfer my rc as soon as possible immediately because my car is not safe-hand.
I have talk to multiple to coustomer care but i have got any reply from cars24.

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Comments

CARS24 Services Customer Care

from Gurugram, Haryana

Jul 27, 2020

Verified Support

Hi Dinesh Kumar,

We are terribly sorry for the inconvenience caused.

This is definitely not the kind of experience we would like you to have.

We request you to please share your registered mobile number/ appointment ID at [protected]@cars24.com, so we can look into the matter and assist you better.

Regards,
CARS24 Support

dineshkumar_861

Jul 28, 2020

I have already shared all details with you ticket 285087, 285085. But you can't take seriously this matter.
You have care less support team who does not take any complaint seriously.
There are many times called to your toll free number. We have open a ticket regards yours concerns and our representative will be talked you.
But I have got any reply from your side last two month and close my ticket without any solution.

Regards
Dinesh Kumar