[Resolved]  Cars24 Services — RC Transfer not yet done

Dear Team,

I have sold my car to cars 24 on 25th June 2020 and till now RC is not yet transferred. Car insurance is expiring on 24th August 2020. They just say they will cover for any mishaps happening due to the car that I have sold to cars 24.

My App ID for Cars 24 is [protected].

Don't tell me the excuse of the RC will be transferred in 180 days. I don't buy this. What will happen after 180 days, if cars 24 is not able to sell the vehicle . In the eye of law, the person who is named in the RC is responsible, which is me, not Cars 24. How can cars 24 can claim that the transfer of RC with in 180 days. This is a False claim and I will go to consumer court for making claims with out any valid reasoning. How cars 24 is sure about transferring the RC with in 180 days?

I am feeling that I have made mistake by falling for their ads and endorsements by celebrities likes of Dhoni.

Please advise, shall I renew the insurance policy and when will RC transfer will happen?
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Aug 5, 2021
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
 
2 Comments

Comments

Any update ??
Hi Ajan Nair,

We apologize for the inconvenience caused.

Could you please share your registered mobile number/ appointment ID at [protected]@cars24.com, so we can look into the matter and assist you better?

Regards,
CARS24 Support

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