[Resolved]  Cars24 Services — Refund not credited

I purchased a 2011 hyundai verna from cars24. I completed the payment. But when I went to pick up the car, they didn't deliver the car in good condition. This forced me to cancel the booking and go for a full refund. I paid for the car in October. It has been more than a month. The entire amount is still not credited to my account. I still have 26000 left of my money to be credited. It caused me so much of emotional issues and the cars24 helpline is not at all helpful. I will be forced to go to court if this isn't resolved in another week. The trust I had in the company is broken. I have evidences for all the successful payments. I have went through all the due process of filing a complaint through their website/app. Nothing helps. Never seen a company behaving like thos. I have been patient. My cars24 transaction ID is COK#170183. I will proceed further if this is not resolved at the earliest.