[Resolved] Cars24 Services — reg: rc transfer

optra@2018

from Bengaluru, Karnataka

Aug 23, 2018

Address: 560004

Would like to inform your office that, we had sold our office car chevrolet optra magnum ls 2.0 tcdi dated april 2018 from bangalore. Further, its been 4 months now and i haven’t received any information regarding the rc transfer. As per your company policy, you have been telling us the rc transfer takes 60 days and it's been more than 60 days. However, if i don’t get any information regarding the rc transfer soon, i have to take serious actions going forward. Customer care people will just raise a complaint and i don't any call back from them. After sales service of cars'24 is pathetic and this continuous serious legal action will be imposed

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May 14, 2020

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2020

CARS24 Services Customer Care's response Dear Customer,

We are extremely sorry to hear about your experience with CARS24.

We always aim to give the best experience to our customers.

Please help us with your registered mobile number/ appointment ID at [protected]@cars24.com so we can look into the matter and assist you better.

We are always looking to make your experience better with us.

Regards,
CARS24 Support

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Comments

Avikash Singh

from Una, Himachal Pradesh

Sep 6, 2018

Please let me know if your issue was resolved. We are in the same boat. No way to reach anyone beyond customer service for any answers or resolution

CARS24 Services Customer Care's response, Sep 22, 2018

Verified Support

Hi Avikash! I request you to please email your appointment ID/registration number/registered mobile number to contactus@cars24.com so we could look into this matter.