Cars24 Services — Regarding my NOC letter from Cars24 Services

Dear All,

I Praful Ghayar had availed a car loan from Cars24 Financial Services Pvt Ltd.
On 16th Nov 2022 I had made the full and final Payment of my loan. Accordingly the member from Cars24 team said that I will receive the Soft copy and mail confirmation regarding my NOC within 3 days. Today 8 days have passed neither I had received the NOC soft copy nor I had received their mail regarding the same. On follow up they are saying that the request has been forwarded to the concerned department.
Other than their official email ID I do not have any mail ID where I can lodge my complaint.
Please look into this and get my NOC from them.
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CARS24 Services customer support has been notified about the posted complaint.
 
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This is not the kind of experience we want you to have with us. Could you please write to us at [protected]@cars24.com elaborating on your concern along with your contact details so that we can take this forward.

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