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Cars24 Services — Regarding refund against excess payment

I have purchased cars from the Bata Chowk Faridabad hub. Where I have been offered tata altroz of Rs. 754000 but after my visit I have been offer discount of Rs. 10000 but at the time of delivery I have to pay the remaining amount for the car but Rs. 10000 was paid extra due to their mistake and issue in the system for which I have been ensured that it will be refunded in 24 hours. And now after multiple call to the sale person and manager(who answers calls as per the mood) it's been a month I have not received my money yet.
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Car number HR06AW6951 TATA Altroz
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CARS24 Services Customer Care's response, Mar 7, 2023
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Hi Yogesh, our team is working on this issue. We will soon get back to you with an update.

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