[Resolved]  Cars24 Services — Scrap Car -

Hi,

I got my car scrapped from Cars24 as it was 10 years ols. At time of selling i was promised i will get chassis plate and Scrap letter with which i can get my Road tax refund.
I have been constantly following up with them for Scrap Letter/ Certificate which i can use to get Road tax refund and Discount on purchasing new car...they are denying now that they can not provide the same.

My car had a challan at the time of selling and i paid them the amount to get it away... still i checked the challan is showing up on my name.. I contacted costomer executive on Cars 25 (Rajesh) but he could not provide any information and denied any certificate saying that not the policy... at the time of buying they had promised everything..i have proofs and really disappointed..
It seems they have not scrapped the car & sold the car and someone else is using it. Really disappointed..please dont go with Cars 24 its a fraud company...