[Resolved]  Cars24 Services — Sold me High Price

Last 15th Oct'21 I bought a IGNIS 2019 Delta 1.2 K12 Model from Cars 24 Chennai Vanagaram for 5.36 lacs

They didn't Shared any Doc's of the vehicle Till the Delivery. While Delivering Time They Shared Insurance & RC by WhatsApp. After a day i Checked the Insurance Copy & Found Car Registered in 2019 for 5.15 Lacs & Insured for Same Value for 3 Yrs.
It shows
1st Year IDV - 5.15 lacs
2nd year IDV - 4.34 Lacs
3rd Year IDV - 3.86 lacs

How Can they sell 2 yrs Old Car in to Higher then Actual Price . Actually it has to be less than 30% atleast.

Now Sales team Blabbering that they dont have know anything & They use to sell what price shows in App ..

Its Ridiculous..
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Nov 20, 2021
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2021
CARS24 Services Customer Care's response
Hello,

Hope you are doing well.

We are sorry if you feel that way. We always strive to give our customers a car at the best price. The price of the car depends on several factors like the demand for its brand, model, kilometres covered, physical condition, and the seller’s perceived value of their car. If you wish to submit detailed feedback, write to us at [protected]@cars24.com.

Thank you and have a good day ahead.

Regards,
CARS24 Team
 
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