[Resolved] Cars24 Services — they will waste your time, give you promise, and then disappear.

Raunyy

from Gurgaon, Haryana

Mar 8, 2018

Address: Mumbai City, Maharashtra, 400006

This company seems fraudulent. My car’s inspection was done at Worli branch and that took them more than an hour. They promised to give me a price within one hour. I got no call for a day. Worst of all I called up customer care, emailed them, and yet no response. Now it seems suddenly everybody disappeared. I spoke with Azhar at the Worli branch in Mumbai. Cars24 doesn’t seem that genuine and handing over the car to them now will be like blind faith and I am not willing to do that. My advice to prospective customers - PLEASE DONT WASTE YOUR TIME AND PROVIDE ANY PERSONAL DETAILS ABOUT YOURSELF. ANY OF THIS CAN BE USED TO YOUR MISERY IN FUTURE.

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Apr 10, 2018

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2018

CARS24 Services Customer Care's response Hi,
That is indeed unacceptable and we would like to extend our sincerest apologies for the same. Please mail us your appointment ID along with the issues faced to [protected]@cars24.com and we will surely look into them. Thank you for providing the same and for your cooperation.

Sriram | CARS24.com

Mar 10, 2018

Updated by Raunyy My appointment id is - [protected]