[Resolved]  Cars24 Services — we did not receive our payment

We finalized our deal with cars24 of our alto car at the rate of inr36000 they took the car intially we received 11000 and then inr10000 by after that nothing for a long time we contacted the executive who worked at the nearest cars24 center at first he told us it will take some time after that again no contact we again contacted him but now no response we complained on cars24 helpline no everytime all we hear is we will look into that matter. Inr15000 is left for them to pay you us and even after 2 months no updates no matter how many times we call them. And the excuse the give us is there is no noc certificate for our car even though they themselves verified all documents before finalizing the deal. Kindly help us