Celkon Complaints & Reviews

I have purchased celkon 4G Tab 7 last year 2016 may month.when purhasing on wards iam facing continuosly problems in that phone. approximately 4 times and 5months at your celkon service centre at tirupati area. Again last month i have given my phone complaint your service centre.still one month only left warranty. how would i trust your company. your service centre persons also behaviour worst. they are discussing with customers very hardly.I requesting you please provide one more new piece phone.already i have lost my patience also. if you have any doubt please verify my complaints reports at your service centre.pl do the needful.

MY NAME ;P.VENKATARAMANA
PHONE NUMBER ;[protected]

Dear cellkon losers i could not find the battery for q54+ anywhere ..and from the comment section i can see that i am not the only one facing problems here.so i want to know why a mobile which is released two years back is facing unavailabilty of spares. you are discouraging us to buy cellkon mobiles.
my battery is bulged and i got to replace it butthere is no battery here.i have to throw the fone now.
thank you.

Celkon q519 battery was damaged. We ask the celkon service centre they said no stock in a company for the last 7 months plus kindly arrange to get battery from your authorised service center battery is available or not kindly inform our phone is now in a usless condition kindly give the address and phone number where the celkon q519 battery is available

On December 8 they took my tab for repair and said there is a defect in the set and will replace a new one I got a call from the service centre on the 28th of December. But since I was not in station I took the set on the 3rd of January 2017 . They did not intimate me that the exchange should be done within 15days from the date of job card. But after requesting they sent the set back to the concerned celkon company immediately till now I have not received my new set please look into the matter as soon as possible
The EMEI Ino is [protected]
[protected]

Job card no. KA583201B08121618
I did not except this service from such a reputed cpmpany

This is with respect the the "cellkon q4g smart phone" mobile which was given to gajuwaka mm cellcare [416], bearing imei no. [protected] on[protected] for repair purpose. But as of today i did not receive the mobile back. Almost 90days completed. Regarding this the respective area service manager also after promising not done anything. The customer care personnel are also very irresponsible. Eventhough they have blocked my number so as whenever i am calling to them it show as a busy dialer tone. Really we do not know hoe the company recuted this type of nasty guys including the area service manager.

I use celkon milllenia spark smart mobile phone, my mobile show white display
problem four months ago. After that i went for SRK Micro mobile service center (549), Madurai city, Tamilnadu. My complaint jobsheet number: TN625001A16111601, dated on 16/11/2016, under the warranty period. Still now i am not receive my mobile, kindly rectify my mobile problem and give my mobile soon.

This is just to inform the readers that Celkon Mobile phones are extremely sub-standard in their quality. The OS is very unstable and Alarm clock is totally unreliable. Quite a few times it just does not ring the alarm at all. This does not fit the purpose in the first place. Do not buy Celkon phones even though they appear cheaper. They are just not at all quality products.

This is regarding to the celcon q4g smart phone having screen-guard damage. Mobile is been submitted at gajuwaka, vizag. On[protected], but as of today mobile is not return back, when expecting the support of customer care hyderabad, the concern person are either not picking the phone or only they are telling "its under repair" and disconnecting the phone.

Reference imei no : [protected]

Kindly act on this issue on urgent basis.

This is the 3rd time my celkon phone's display failed. I handed over the same in service centre at Guntakal in the month of October, 2016 i.e., more than 50 days back. But there is no proper response from the service centre even today. He simply says that the phone is sent to the and the company and it is not having the display and touch screens now. The mobile is not working properly. I am not satisfied with the service of this company. The support centre simply says sorry for the inconvenience. Please look into the matter immediately.

IMEI NO: [protected]
Model No: CELKON 4G PLUS DIAMOND
Service Centre Name & Location : MSR MOBILES; #15/306-B Tulasi Brundhavan Line, GUNTAKAL- 515801.
Purchase Date : 04/05/2016
Job Sheet No: They have not given me Job sheet.

I have bought a celkon mobile and within a period of 3 months my cell has started problems. and when i went to a service centre of your company. he said that my mobile MOTHER BOARD IS NOTWORKING PROPERLY so it will take 1 and 1/2 month to repair it. i asked hiom to give me as soon as possible. he advised me that i should take my mobile to a local service centre for repairing.

Is this your company is giving response ton the customers

Dear sir/ madam
Your device celkon q 54+ is cannot use for long time, i have purchased in april 16, starting it work normally but a few time, only four month its bettery backup is good after this battery can use long time, it take few mintus for charging and discharging, second problems is sharing of data other device process is slow by share it or zapata, i want to new celkon bettery for this device, not available in my location in delhi also, other problems is camera is not working since sep.
And major issue this phone show starting automatically restart sim or again unlock sim, behave as phone restart, i facing many kind of problems
It is expected you understood my problems.
Please give me a exact solution
Your customer
Praveen kumar

Celkona95 touch screen replaced by paying rs 1100 vide job reference no: dl11005a20061601 on 20th june 2016 by order placed on ms godsons enterprises
G-12 & 12a b. d. chambers,
B. d. gupta road, karol bagh, new delhi:110005
Ph:[protected]
But touch screen suddenly stopped working to-day 15th nov 2016.
Could you pls take necessary steps to replaced new touch screen as celkon company cheating customer like any thing.

Dear sir,
Complaining about celkon mobile a406 i have given my mobile for service at chilakaluripet service centre on 26/08/2016. Till now i didn't got any response from them i came to service centre for many times no response from them that to they speaking too volgerly voilently i need my mobile back
The complaint was
Hang on function and software update

I bought a Celkon Tab "4G Tab7" and used for 2 months. Later unfortunately it's display glass had broken and was given to Nagu Infotech, Celkon service center, Kakinda, AP. They have promised me that, it will be replaced with the new one and it will cost around Rs1400 a
I have given my tab to the service center (Nagu Infotech, Celkon servnd it takes around 7 days (for which I have agreed). ice center, Kakinda, AP) on 1st of August 2016 and the complaint number allotted was 3561.
I have been requesting them to make this repaired from the past 2 months and till now they have not resolved my issue.
I have tried multiple times by approaching them and tried customer support numbers which never work([protected], [protected]) so that, my tab display will be repaired. But I did not receive positive response from them and no response from celkon support.

So I request you kindly look into this issue and solve the same.

I once again request you to kindly help me in this and see that my TAB "4G TAB7" get a new display.

Thanks for your kind attention to this issue.

Regards,
Mallikarjun

Hi,

Handset was purchased from Homeshop - Order No[protected]

Handset not returned after 2 months even !!
Service center address

14/ A5 MB Road, Khanpur city 110062, South Delhi,
Celkon - Q54 Millennia

Handset was submitted on above mentioned address on 3rd'August'2016 unfortunately after some days service center was shifted to another shop near to existing center

I received a message from Company last month saying the Handset has been repaired.

Issue - Services center is not returning my handset and every time they ask to come on different day and giving new silly excuses and making me fool.

Service Center Details -
Date Submitted[protected]
Jobsheet No - DL110062A03081601
SC Code - E69
Contact no[protected], +91- [protected]
Emails -mobility.[protected]@gmail.com

Customer Details ---Rahul Gupta, Address House no - 7 I block, Govindpuram Ghaziabad, 201013
Customer Contact No - +91- [protected]
Handset - Celkon - Q54 Millennia
Handset Details - Serial/ IMEI No - [protected], Under Warranty
I have lost hope, this is really disguisting !!
Hope anyone can help !

Rahul Gupta ( Customer )

My son has gifted my your company mobile Millenia 2GB Star in the month of March 2016. From the date of purchase there is a batter problem. Even a incoming call comes, there is a drain in battery. I Have visited your company showrooms in Mehdipatnam, Secunderabad and Abids. But they are telling that there is no supply of the above model batteries.
Please solve my problem

A S Rao
[protected]

Congratulations. You have won a first place among companies giving worst experience to customers. Iam writing this mail for the 3rd time and i called to your customer care 100 times. Still, my issue is not yet resolved which is pending since 6 months and basically no proper response they can able to provide to me atleast. Just they will say that my issue will get resolved. Thats it. I neither get call nor issue get resolved. Till now, i havent received even one call in reply for my 100 calls. Iam really not getting logic why you are maintaining customer care centre. Iam restricting myself very hardly for not using abusive language over this mail. You cant even resolve an genuine issue for 6 months.

I know you dont reply to this mail also. But just a try and a small hope that atleast you will reply. What to do..we should bear this pain for purchasing your phone.

I have purchase celkon millennia ufeel 599 gadegts360.com and I was order my phone 2 September 2016 n I have received my product on 14 September 2016 the product was defective, when I was starting my mob, my mob was continue vibrating actually I m living in siliguri BT celkon service center was not here so plz replace my phone otherwise I was seriously complain to consumer court my order I'd is OEB806D3EDAADCBDA1 so plz guyz do something don't take too much time otherwise I need some action for u all...

Dear sir, i the existing mobile user of q54 put an purchase order for battery rechargeable on dated 05/08/2016 at m/s. Ss. Communication, nizamabad technician mr. Md. Saleem, cellno.[protected], but till date there is no action taken by said person.
Kindly look into the matter and send purchase battery at an early date.
Masood, [protected],
Q54 mobile imei no.[protected]
Kamareddy. Telangana

I bought a mobile of your company named after "CELKON MILLENIA HERO" in the month of april and the phone has got some problem with the mic & ear-phones slot .so, I have given it for repair at the service center and the people there has told me that if the service was not available with the spares on repair I might get a new one .But, now it has passed 50 days and there was no sign of my mobile with the service, and when I asked about the delay at the service center they said that we don't know when the phone will return and you need to wait for three months .
I need my phone back as fast as you can provide the service