Submit a Complaint
Claimed

Lava Mobiles Complaints & Reviews

www.lavamobiles.com
2
Updated: Nov 6, 2023
Complaints 632
Resolved
238
Unresolved
394
Good! Lava Mobiles values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Lava Mobiles step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Lava Mobiles

Having problems with Lava Mobiles?

File a complaint and get it resolved by Lava Mobiles customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Handsets
Lava Mobiles

Recently resolved complaints

View all complaints

Most useful reviews

6
not able to call
5
volte problem (4g connection permanent disable)
4
warranty claim

Lava Mobiles reviews & complaints(632)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Abhishank kumar
from Delhi, Delhi
Nov 6, 2023
Report
Copy

Some time line on display at heating issues

Address: Flat no 90 DTC colony pitampura new delhi road no 44

Hi
let me clear u one thing i have purchased your company phone for the 1st tym in my life and for sure for the last tym so basically i have returned ur mobile phone for 2 times and still i had same problems with ur phone so kindly please refund my amount....
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitika2824
from Panipat, Haryana
Sep 21, 2023
Report
Copy

Defected mobile delivery

Address: Vpo road assan kalan near ambedkar chowk, postal pin code - 132105, house no. 520 , panipat (haryana)

We ordered a lava blaze 5g mobile phone few days ago which was defected and not getting charged and have many other issues and tried to complain about it many times through e-mails and calls but there is no response. Please replacement this order as soon as possible....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
David.
Jun 17, 2023
Report
Copy

Force Dark Mode

Provide fully dark mode to apps which are downloaded from play store in lava agni 2 5g. Please force the apps to use the dark mode when dark mode is enabled in lava agni 2 5g with the upcoming update...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
David.
Jun 17, 2023
Report
Copy

Add feature to turn off fast charging in Lava agni 2 5g settings

Some people who didn't like the fast charging because they always try to extend their mobile battery life in a long run like me. If you provide the option to turn off the fast charging in lava agni 2 5g then it will definitely help to people who like me...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
D
David.
Jun 17, 2023
Report
Copy

Misleading advertisements

I don't know why the lava was misleading their trusted customers. Lava was clams as in their Lava agni 2 5g launch event as no ads and no blotware apps. But in lava agni 2 5g YouTube we still get the ads, remove them all as soon as possible and remove the lava apps from lava agni 2 5g mobile soon with the update....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
David.
May 31, 2023
Report
Copy

Reducles Lava and Amazon misleading advertisements

Address: LAVA International Ltd. Corporate address A-56, Sector – 64, Noida- 201301, UP, India Tel: 120 463 7100 Lava Helpline Number: 1860-500-5001

I try to buy lava agni 2 5g in Amazon but it showing as currently unavailable in a few of 12: 02 time but in Amazon and lava official website the sale is live and to my friend it was showing as you need to pay 21999 rupees instead of 19999 after discount of cards. Please take necessary action legal steps on lava and Amazon
by consumer commission of india for their misleading advertisements and wrong advised promises to their trusted...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarthak Shrimali
May 11, 2023
Report
Copy

My refund isn't provided till date.. the cancellation was done 10 days ago

Address: Laabham Residency. Indore

I purchased a neckband (Probuds N31) and later cancelled it due to personal Reasons. The cancellation was done before the shipment was done as this is the policy of Lava. i cancelled it and later contacted their text support team they don't have an exact date for my refund.. but the official website shows that refund has to be done in 5-7 working days. but its already 10 days and still counting

( Maine cancellation shipping...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarthak Shrimali
May 11, 2023
Report
Copy

My refund isn't provided till date.. the cancellation was done 9 days ago

Address: MB 82, New Indira colony, Burhanpur

I have ordered a neckband probuds N31 and due to personal reason i cancelled it before the shipping (As the refund policy on official website states.. order cancellation can be done before the shipment is done). so till date 9 days are over and no refund is provided. i already have talked with lava customer care text support. they also cant give me an perfect ans to which my refund will be done. i have their customer care chats screenshot...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manog
from Kanpur, Uttar Pradesh
Apr 24, 2023
Report
Copy

Battery warranty period me damage honey ke

Address: 104A/89 RAMBAG PARK WALI GALI RAMBAG KANPUR NAGAR UP

Prarthi ne lava lf1001 ne phone liya tha vah under warranty period me hai prarthi ne phone liya tha uski warranty 01 year ki hai par phone ki battery kharab ho gayi or phone hang kartey hoye gaya or vaha lava service centre new delhi me nahi hai or prarthi ko phone me bahaut dikkat ka samna karna patth raha hai or prarthi ne consumer form helpline me bhi complaint ki par koi sunwai nahi hoi hai prarthi bahut pareshan hai prarthi ki kahi koi...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Subhadeep Porel
from Kolkata, West Bengal
Feb 16, 2023
Report
Copy

Smartphone not repaired under warranty

Sir/Ma’am
I purchased LAVA Blaze 5G (IMEI: [protected]) on 28 Nov 2022. After using it smoothly for a few months, it turned itself off and did not switch on. So I booked online service through the service at the home feature on the LAVA website for my smartphone on 10/02/2023 and the device was pickup up on 12/02/2023 from my home. On 13/03/2023, the service centre (Everest Mobicare, Kolkata) informed me that my handset was out...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yudy
from Kolkata, West Bengal
Jan 21, 2023
Report
Copy

LAVA Mobile is stealing CDMA design data from Reliance Mobile

Address: Noida

Hello Ma'am:

This is Rohan Sarker from Narendrapur, Kolkata. I was researching on LAVA mobile design data in GSM & CDMA as a Freelancer Researcher from IEM Salt Lake [Kolkata] in Jan 2023. I discovered that about 40 designs were stolen by Lava Mobile from Reliance Mobile Mumbai Circle costing in and around 2096 Crores INR affecting about 75 % market share for Reliance JIO and other Reliance brands.

I am totally...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashok Nalluri
from Mumbai, Maharashtra
Nov 3, 2022
Dec 14, 2022
This thread was updated on Dec 14, 2022
Report
Copy

Mishandling mobile at service center during service

I have purchased LAVA A1 JOSH(2021) blue, silver mobile on[protected] attachment enclosed). Recently I had signal and battery down issue. i visited SRI SAI VENKATESWARA TECHNOLOGIES service center, ongole, praksam523001as customercare suggested And the desk guy directly said it is water damage issue. Also the service boy broken my mobile front panel., when I asked him he said what can i do and simply ignored the discussion. Is this the way...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sureshvirat Suresh
Sep 20, 2022
Resolved
Report
Copy
Resolved

We lost trust on poorvika mobile showroom // Tumkur

Address: tumkur -Poorvika mobile center BH Road tumkur -572101

Dear sir / mam

I would like to share my experience when I visited poorvike show room - Tumkur - 572102

1. When I visited poorvika there is no proper guidance for customers

2 I planned to purchase MOTOg60 mobile, the actually price is 14999rs but in poorvika they informed us 16500rs, even I get same model mobile number for online price means why can't get same product for same price in poorvika...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
balasubrahmanyam d
from New Delhi, Delhi
Sep 2, 2022
Report
Copy

Delivery very very delayed not received my mobile after ordering 12 days

I ordered lava z21 mobile on August 21st and paid full amount .i did not get my mobile till now 12 days completed .till now order tracking I'd also not generate very dely in deliver the mobile.already 2 times complained lava care for dely in delivary but they are also not provide the tracking number
Very worst experience with lava mobiles...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mannu Shakya R.j.
Jul 5, 2022
Report
Copy

Battery

Address: 28/362, Gudri Mansoor Khan,Agra

My phone model is Lava Z-61 pro sir my Battery is a Dammage any time is a not properly Working I will change it Plz 🙏 Help Me Sir😢😔...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Kamalaksh Rao
Jun 8, 2022
Report
Copy

Model LE000ZEP

Address: Malgi in N Kanata district

The mobile goes off and the screen with LAVA SIGN appearing
Not able to go inside
Very frustrating
Please advise what to do...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
baliramkumaryadav1999@gmail.com
May 25, 2022
Report
Copy

Lava data cable

Address: 6/1 height road liluah near liluah flyover bridge.

Lava data cable not working properly still it is in warranty....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Priydarshi
from Sultanpur, Uttar Pradesh
May 16, 2022
Report
Copy

For software version 11

Address: Sultanpur
Website: pehliudan316@gmail.com

Software version 11 is not working properly. It is not supporting screenshot option draging down with three fingers in lava z6. Please fix it and solve this problem as soon as possible....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kirpa123
from Delhi, Delhi
Apr 11, 2022
Report
Copy

Battery backup Sahi nahin hai

Address: Delhi

Battery backup problem hai...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudippal76
from Bhavnagar, Gujarat
Mar 20, 2022
Report
Copy

Product after Sales Service

I did Bought the Lava Probuds Bluetooth headphones at an introductory price of ₹1 during launch period. I did use it for two months and then there was some manufacturing defects in that so i ordered replacement for that I also received my replacement after 15 Days for as a new product but i didn't receive any new bill in respect of that product series.
Next after two months same defects found for the same and again I placed replacement...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Related businesses

Zync
2.3
(39)
Xiaomi India
1
(6136)
Fujezone Mobiles
3
(30)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR