Central Bank Of India — Abnormal Delay in 1. Change of Mobile Number, 2. Change of address and 3. Activation of Internet Banking

On 1.12.23, I gave my requests in writing to Shalimar Garden Sahibabad branch( branch no. 284023) for - 1. Change of Mobile number, 2. Change of address (both as per Aadhar) and 3. Activation of Internet Banking at my CIF. On processing my requests partially, Mr. Rohit, the concerned Official of the Bank branch informed me on 1.12.23 that my requests have been sent to RO.
Now, today is 13th day, but I have not received any message confirming implementation of final action on my requests. Whenever, I enquire about it from Bank. I am told it will take 1-2 days. I am residing at Greater Noida and it is not possible to visit the branch frequently. I have already brought it to the notice of Branch Manager. The matter has already been delayed abnormally. Hence, attention is being drawn to expedite the matter. I can't change the branch easily as this is my pension branch.
Des Raj Verma
Ac No.[protected]
Mob [protected].
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